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Build Relationships That Drive Growth

Your customers are your business. RoboX CRM helps you understand them better, communicate effectively, and keep them coming back for years.

Trusted by 10,000+ garages across India
40%
Higher Retention
With automated reminders
3x
More Referrals
From loyalty programs
₹50K+
Monthly Revenue
From returning customers

Complete Customer Relationship Tools

Everything you need to build lasting relationships and drive repeat business.

360° Customer Profiles

Get a complete view of every customer including vehicles, service history, communication logs, and preferences. When a customer walks in, you'll know exactly who they are and what they need.

  • Complete service history
  • Multiple vehicles per customer
  • Preference & notes tracking
  • Quick customer search

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Two-Way SMS & Email

Communicate with customers through their preferred channel. Send updates, get approvals, and answer questions - all from within RoboX Garage Management System. Every conversation is logged and searchable.

  • SMS & WhatsApp messaging
  • Email communication
  • Conversation history
  • Template messages

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Automated Reminders

Never let a customer slip through the cracks. Schedule service reminders, appointment confirmations, and follow-ups automatically. Bring customers back at the right time.

  • Service due reminders
  • Appointment confirmations
  • Follow-up automation
  • Custom reminder rules

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Customer Feedback

Collect reviews and ratings after every service. Turn satisfied customers into 5-star advocates. Identify and address issues before they become problems.

  • Post-service surveys
  • Google review requests
  • Feedback analytics
  • Issue detection

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Loyalty Programs

Reward repeat customers with points, discounts, or free services. Build a loyal customer base that keeps coming back and refers their friends and family.

  • Points-based rewards
  • Referral tracking
  • VIP customer tiers
  • Reward redemption

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Marketing Campaigns

Send targeted promotions based on service history, vehicle type, or time since last visit. Reach the right customers with the right message at the right time.

  • Segmented campaigns
  • Festival promotions
  • Vehicle-specific offers
  • Campaign analytics

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Explore More Features

Shop Management

Streamline your daily operations from check-in to checkout.

Inventory & Parts

Track stock, manage suppliers, and optimize your parts inventory.

Reporting & Analytics

Data-driven insights to grow your business.

Ready to Transform Your
Auto Repair Business?

Join 10,000+ shop owners who are growing their business with RoboX GMS. See why we're the highest-rated garage management software.

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Have questions? Talk to our team